“I was under a car. Missed the call. They booked somewhere else.”
Riley picks up on the second ring, every time, and books it while you finish the job.
For the owner who is also the front desk
Every call answered.
Even the ones you can’t take.
Riley is a receptionist on your business line. It answers 24/7, knows your hours and your answers, books the appointment, and texts you what happened. You call back the ones that matter.
From $250 / month · set up by a person at Lake Shore Digital
Keep your number. Month to month. Cancel any time.
Sutton Road Auto · line 1Waiting
A Saturday-morning call to a repair shop. Press answer and watch what the owner gets.
Illustrative call. Riley only says what you told it.
The calls you’re losing
A missed call is a
customer who called next door.
Most small businesses miss a third of their calls. The caller doesn’t leave a voicemail. They dial the next listing.
“Half my voicemails are people asking what time we close.”
Hours, address, parking, what you take, what you don't. Answered from your own words, never guessed.
“I don't want a robot that sounds like a robot.”
A natural voice, short sentences, and it hands the call to you the moment someone needs a person.
Set up in a week, by us
Tell us about the business.
We do the rest.
No dashboard to learn, no prompts to write. You talk to a person once; Riley talks to your callers from then on.
Tell us about the business
Hours, address, services, the questions you're tired of answering, and the number to reach you on. Ten minutes on a call.
We set Riley up
Within five business days you get a new number. Forward your existing line to it when you're busy, closed, or just done for the day.
You get texts instead of voicemails
Every call becomes a name, a number, and what they wanted. Bookings land on your calendar. You call back the ones that matter.
Three plans. One receptionist.
Know exactly
what you’re paying for.
Every plan includes setup, your own number, and a person at Lake Shore Digital who answers when you have a question.
Front Desk
$250 / month
Every call answered. Every lead texted to you.
- One business line, answered 24/7
- Answers hours, location, services and your FAQ
- Takes a message and texts it to you on the spot
- Transfers to you when the caller needs a human
- 300 answered minutes a month
BookingMost chosen
$450 / month
Front Desk, plus a calendar that fills itself.
- Everything in Front Desk
- Books appointments straight into your calendar
- Looks up products, prices and today's deals
- Texts the caller a confirmation and directions
- 750 answered minutes a month
Multi-location
$900 / month
Booking, for every door you have.
- Everything in Booking
- Up to three lines or locations, one dashboard
- A custom voice and greeting per location
- Priority setup and a named person at LSD
- 2,000 answered minutes a month
Minutes reset on the 1st of each month and don’t roll over. Extra minutes are $0.30 each and we text you at 80% of your plan. Your phone carrier’s forwarding charges, if any, are not included. Riley never quotes a price, policy or slot you didn’t give it.
Questions
A few things, clearly.
Do I have to change my phone number?
No. You keep your number and forward it to Riley when you're busy, after hours, or all the time. Turning it off is one dial code.
What does Riley say when it doesn't know?
It says so, takes a message, and texts you. It never invents a price, a policy, or an appointment slot.
What happens if I go over my minutes?
Extra minutes are $0.30 each. We text you at 80% of your plan so the bill is never a surprise.
Is there a contract?
Month to month. Cancel any time and the number stops answering at the end of the period you paid for.
Can I hear it before I pay?
Yes. Book a call and we'll set up a demo line with your own hours and FAQ so you can dial it yourself.
Let the phone ring.
Riley’s got it.
Set up within five business days. From $250 a month.