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Lake Shore Digital

Privacy policy

What we collect, how we use it, and the choices you have. Last updated September 4, 2026.

Lake Shore Digital respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to lakeshoredigital.co and to our phone, SMS, and email communications.

Information we collect

Information you give us. When you contact us, request a demo, book a call, or submit a form, we may collect your name, business name, job title, email address, phone number, and anything you choose to include in your message.

Business contact information. We maintain business contact records for companies we work with or are introducing our services to, including business name, business phone number, business email address, business address, and the name and title of a business contact.

Information collected automatically. When you visit our website we may collect your IP address, browser type, device type, referring page, and pages viewed, through standard server logs and analytics.

Communications. We keep records of calls, text messages, and emails exchanged with us, including their content, date, and time.

How we use information

We use the information we collect to:

  • respond to your inquiries and provide the services you request;
  • schedule, conduct, and follow up on calls, demos, and consultations;
  • deliver, support, and improve our services;
  • send service-related and business communications you have asked to receive;
  • maintain records of consent and opt-out requests;
  • operate, secure, and improve our website; and
  • comply with our legal obligations.

SMS and text messaging

If you provide your mobile number and consent to receive text messages from us, we use your number only to send you the messages you signed up for.

We do not sell your information, and we do not share your mobile number or SMS consent with any third party or affiliate for their own marketing purposes. Mobile information collected for SMS is never shared with third parties for marketing or promotional purposes. We share it only with the communications providers who deliver messages on our behalf, and only to deliver those messages.

Message frequency varies. Message and data rates may apply. You can cancel at any time by replying STOP to any message; we will stop sending messages to that number. Reply HELP for assistance, or contact us using the details below. Carriers are not liable for delayed or undelivered messages.

How we share information

We do not sell your personal information, and we do not rent or trade it. We share information only with:

  • Service providers who perform work on our behalf, such as hosting, analytics, email delivery, telephony, and messaging providers. They may use the information only to provide services to us.
  • Professional advisors such as our accountants and attorneys.
  • Legal and safety recipients where we are required by law, legal process, or a government request, or where we believe disclosure is necessary to protect our rights, safety, or property, or that of others.

If our business is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and analytics

Our website uses cookies and similar technologies to keep the site working and to understand how it is used. Most browsers let you refuse or delete cookies. Refusing cookies may affect how parts of the site function.

Data retention

We keep personal information for as long as needed to fulfill the purposes described in this policy, and to meet our legal, accounting, and reporting obligations. Opt-out records are kept indefinitely so we can continue to honor your request.

Data security

We use reasonable administrative, technical, and physical safeguards to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices and rights

  • Text messages reply STOP to any message to opt out.
  • Email use the unsubscribe link, or contact us.
  • Calls ask us to place you on our internal do-not-call list.
  • Access, correction, and deletion you may ask us to access, correct, or delete the personal information we hold about you. Depending on where you live, you may have additional rights under applicable law. We will not discriminate against you for exercising any of these rights.

To make a request, contact us using the details below. We may need to verify your identity before acting on a request.

Children's privacy

Our services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.

Third-party links

Our website may link to sites we do not operate. This policy does not apply to those sites, and we are not responsible for their content or privacy practices.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the date above. Material changes will be posted on this page.

Contact us

Lake Shore Digital

hello@lakeshoredigital.co

(630) 526-7318

Chicago, IL